Contact Us
If you have questions, account-related issues, technical concerns, or general feedback, Royal Stars support is ready to help. Our team can assist with deposits, withdrawals, KYC verification, bonus or promo queries, and account security; we aim to resolve common issues quickly and point you to the right resources. For faster service, have your account name and recent transaction details handy. If you prefer instant help, the RoyalStars live chat is available 24/7 for quick assistance.
| Department | Contact |
|---|---|
| Customer Support | [email protected] (live chat & email; typical reply within 24 hours) |
| General Enquiries | [email protected] |
| Affiliate Enquiries | [email protected] |
| Payments | [email protected] |
| Phone | +1 416 587 3492 |
| Working Hours | 24/7 |
Contact by email
Email is the preferred way to reach us for detailed requests, account-related issues, or when you need to send documents. Please email [email protected] with a clear subject line and include your full name, account ID and up-to-date contact details. Providing concise information and attachments up front helps avoid delays and speeds up our response and verification process.
Send us a message
Contact Royal Stars support Name Email Message Send message Support available 24/7 in English. Include your account username for faster handling.Response Time
Our support team aims to respond promptly - most inquiries are answered within one business day. For straightforward questions like account or payment info you’ll usually hear back quickly. More complex issues, such as KYC checks or payment disputes, can take longer depending on their nature. If we need extra documents or specialist input, we’ll keep you updated on expected timelines.
Feedback
We want to hear from you. Please share any feedback, suggestions or ideas to help improve the site and services. Every message is reviewed carefully by our team and used to make practical updates that improve navigation, promotions and support. Your input helps shape changes and makes the overall experience better for all players in Canada.